Policies and Procedures

SCOPE:  Triage Nurse, Registered Nurse, RN POLICY:  Patients have the right to be involved in all aspects of care. This includes acting on recommendations given during interaction with triage nurse. Patient will be expected to contac...

SCOPE: Anytime Pediatrics, All Contractors POLICY:  The attendance policy states that Anytime Pediatrics’ Contractors are expected to consistently and regularly report for work as scheduled and be on time. Unscheduled absences di...

SCOPE:  Triage Nurse, RN, Registered Nurse POLICY:  Anytime Pediatrics provides triage services that are guided by decision support tools or protocols. The use of protocols by nurses who take patient calls and facilitate triage is...

SCOPE:  Triage Nurse, RN, Registered Nurse POLCIY:  The objective of telephone triage is to align expressed symptoms and assessment with a recommended disposition. The recommended disposition is based upon determination of acuity ...

SCOPE: Anytime Pediatrics, Triage Nurse, Registered Nurse POLICY:  Documentation of the telephonic triage encounter provides a written summary of the interaction. Documentation serves as proof of encounter, collaboration, and application...

SCOPE:  Anytime Pediatrics, Registered Nurse, Triage Nurse, RN PURPOSE:  Anytime Pediatrics values the autonomy and self-efficacy of the consumer and patient. Education related to self-care or disease process management should be pro...

SCOPE:  Anytime Pediatrics, Registered Nurse, Triage Nurse, RN PURPOSE: Anytime Pediatrics recognizes the relationship of health literacy and optimal outcomes. Anytime Pediatrics’ services are limited to brief encounters in the c...

SCOPE:  This policy applies to all Contractors of Anytime Pediatrics POLICY:  Anytime Pediatrics is committed to meeting the needs of individuals who have Limited English Proficiency (LEP), visual or hearing impairments. Providing...

SCOPE: Anytime Pediatrics, Triage Nurse, Registered Nurse, Medical Assistant PURPOSE:  To provide safe and appropriate medication refill authorization or denial to current patients of the clinic/facility excluding controlled substances. ...

SCOPE:  Triage Nurse, RN, Registered Nurse POLICY:  The triage nurse is focused on assessment and disposition recommendations for established patients. The triage nurse will not accept calls, assess patients, or offer medical advi...

SCOPE:  Triage Nurse, Registered Nurse, RN POLICY:  Licensed contractors working for Anytime Pediatrics who have reasonable cause to believe that an individual is being abused, neglected, or exploited, or is in a condition which is...

SCOPE:  Triage Nurse, RN, Registered Nurse POLICY:  Patients/clients have the right to be involved in all aspects of his or her care. This includes the right to refuse treatment or care and may include opting not to comply with th...

SCOPE:  Triage Nurse, RN, Registered Nurse POLICY: Recommendations of over-the-counter (OTC) medication aligning with care advice resulting from the triage process completed by the triage nurse is considered within the scope of prac...

SCOPE:  Triage Nurse, RN, Registered Nurse POLICY:  Potentially complicated or high-risk scenarios may occur. Promptly recognizing the situation and implementing strategies to reduce risk is essential. The triage nurse will main...

SCOPE: Triage Nurse  PURPOSE:  Accuracy of information obtained during a telephonic interaction, telephonic triage, use of decision support tools and recommended disposition is reliant upon the ability of staff and the caller to cle...

SCOPE:  Triage Nurse, RN, Registered Nurse POLICY:  Although guided by nursing judgment and decision support tools (protocols), it will occasionally be necessary for the triage RN to consult with the on call physician regarding pa...

OVERVIEW:  The American Academy of Ambulatory Nursing (AAACN) describes Telephone Triage as a component of telephone nursing practice that focuses on assessment, prioritization, and referral to the appropriate level of care. Triage is a p...

SCOPE:  Triage nurse, Registered Nurse, RN POLICY:  Anytime Pediatrics scope of practice for Telephone Triage is defined by the board of nursing in the state from which the patient is calling. Telephone Triage is an essential eleme...