SCOPE: Triage Nurse, Registered Nurse, RN
POLICY:
Licensed contractors working for Anytime Pediatrics who have reasonable cause to believe that an individual is being abused, neglected, or exploited, or is in a condition which is the result of being abused, neglected, or exploited, shall report such belief to the appropriate authorities in compliance with regulatory reporting requirements.
PROCEDURE:
- Caller identifies an event of abuse, neglect, or exploitation; but the patient is not in present danger
- The triage nurse will proceed with triage process and documentation
- The triage nurse will include verbatim comments from caller in narrative documentation including identity of the individual(s) causing harm.
- Disposition will be recommended as determined by triage process or nursing judgment
- Caller will be provided with applicable community resources regardless of disposition
- Caller will be made aware of triage nurse’s obligation to report
- Triage nurse will contact on call provider as additional guidance on which agency to contact may be needed.
- Triage nurse will contact appropriate authorities to report event
- The name and contact information of the person accepting report should be obtained and included in documentation.
- Triage nurse informs supervisor of event
- Caller identifies an event of abuse and is in present danger
- Caller will be instructed to hang up the phone and call 911.
- The triage nurse will contact appropriate authorities and provide as much information as possible, including phone number for caller identification log.
- The triage nurse will document available information in phone encounter in Anytime Pediatrics Platform.
- Triage nurse informs supervisor of event and contact the on call provider if applicable.