Using the Live Interpreter Feature for an In-Office Visit

Using a live interpreter for an in-office visit

  • Go to and register as a new patient. 
    • We recommend adding the patient with the name Test Account so there will not be any confusion with your practice.
    • Once this patient account is registered, you will be able to use this account for in-office interpreter visits.

  • Have the Test Account join the waiting room by sending an instant invite.


  • Once the Test Account is in your waiting room, have the Clinician begin the telemedicine visit.

  • The Clinician will be able to bring the live interpreter on the line so they can provide language services to your patient who is in the office.
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