Popular Articles

  1. How to Enable Front Desk Mode

    How to Enable Front Desk Mode Follow the steps below to enable Front Desk mode for your practice. Log into your Anytime Telecare account. Click on the Organization tab at the top of the screen and select Practice. Sele...
  2. Front Desk Mode: Enabled

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  3.  How to Schedule an Appointment-Video

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  4. Waiting Room Colors

    Waiting Room Colors The colors in the waiting room help designate where the patient is at in their telemedicine journey.  Below you will find the list of colors and their definitions.   Yellow: The patient has entered the waiting ro...
  5. How to adjust your notification sound

    How To adjust the notification volume on your device Follow the steps below to learn how to adjust the volume of the notifications on your device. The Anytime Clinician App will send a notification with an alert based off your volume sett...
  6. How to add a patient to an existing account

    Adding a patient to an existing Anytime Pediatrics account   1. Go to the patient tab and select patient. 2. Search for the account you would like to add a sibling too. Once you have located the correct account, click on the patie...
  7.  How to route a telemedicine visit

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  8. How to Schedule an Appointment

    HOW TO SCHEDULE APPOINTMENTS    By scheduling an appointment for the patient directly on the platform, the patient will receive an email letting them know that a telemedicine appointment was scheduled for them with your practice. The...
  9. Active Invite Code Workflow

    Active Invite Code Workflow If your patient is having a hard time getting into your waiting room, follow the steps below using the active invite code workflow. Send   the patient an Instant Invite Provide their active invite...
  10. How to Change a Patient's Email Address

    How to Change a Patient Account Email   Click on the patient tab and select patient.   Type in the patient’s name and select the correct patient.     Click update email under the account holder information. ...
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