Popular Articles

  1. Clinician - How to check your audio and video connection

    How to Check Your Audio and Video Connection Web Platform Log into the Anytime Pediatrics platform on a Google Chrome web browser. Click on your name in the upper right corner. You will be able to test your camera...
  2. How to Check Your Audio and Video Connection

    How to Check Your Audio and Video Connection Web Platform Log into the Anytime Telecare  platform on a Google Chrome web browser. Click on your name in the upper right corner and select Test Audio and Video . ...
  3. Virtual Front Desk

    Front Desk Virtual Check In Follow the instructions below to mimic an in-person visit on the Anytime Pediatrics platform.  If Front Desk Mode is disabled, your practice will not be able to use this feature. Click on the visi...
  4. How to make an outbound phone call on the web platform

    How to Make a Phone Call on the Anytime Pediatrics Web Platform Log in to the Anytime Pediatrics platform  on a Google Chrome web browser Go to the patient tab at the top of your screen and select patient. Search for th...
  5. Practice Telemedicine Hours

    Practice Telemedicine Hours Practice telemedicine hours control when your practice is open for non-scheduled visits. When the practice is open and the active button is on, your patients that are connected to the practice (via Practice C...
  6. How to enter your practice's On Call Schedule

    How to enter your practice's On Call Schedule Please follow the instructions below to successfully enter your practice's on-call schedule on the Anytime Telecare portal. To access this feature, you will need an Anytime Telecare account.  ...
  7. How to upload an image of your Insurance Card

    How to add an image of your Insurance Card 1.Log into your Anytime Telecare account 2.Click on your name in the top right hand corner of your screen, and click on My Profile. 3. Select Add Insurance Images to upload a pho...
  8. Live Interpreter Feature

    Anytime Telecare Live Interpreter Select the patient from the waiting room Once the telemedicine visit has been initiated, select the patient’s language and click the call translator button. Once connected, the translator w...
  9. Active Invite Code - Patient Perspective

    Patient Perspective - Accelerated Instant Invite Follow the steps below to enter your pediatrician's virtual waiting room with your 6 digit Invite Code Go to the web platform or open the Anytime App on your device  Select the Click h...
  10. Connectivity Issues

    Connectivity Solutions for the Anytime Pediatrics Platform Wifi connection The video quality is directly related to the strength of their internet speed. If the patient or practice has a poor internet connection, then the vid...
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