Popular Articles

  1. How to process a Credit Card payment.

      Your practice’s Billing Administrator can follow these steps through the Anytime Telecare platform to process open Credit Card payments.  Your Billing Manager should log into the Anytime Telecare Platform on a Google Chrome web browser. ...
  2. Tips for Using the Anytime Clinician App

    Tips for Clinician App When you first log into the app, toggle yourself on as available. If you already did this on the web you should already be marked available on the app.  If the waiting room does not automatica...
  3. How to make an outbound phone call on the web platform

    How to Make a Phone Call on the Anytime Pediatrics Web Platform Log in to the Anytime Pediatrics platform  on a Google Chrome web browser Go to the patient tab at the top of your screen and select patient. Search for th...
  4. How to enable your Camera and Microphone on the Application

    Access for Camera and Microphone on App When requesting your first visit using the Anytime Pediatrics App, please allow audio/video access by selecting ENABLE CAMERA and ENABLE MICROPHONE. The messages below will appear. Please cl...
  5. How to Remove Duplicate Accounts

    How to remove a duplicate account in your settings Haga clic aquí para ver este artículo en español Log in to your Anytime Telecare account on a Google Chrome web browser   Click on Remove to delete the duplicate account ...
  6. Anytime Clinician App QR Codes

    QR Codes for the Anytime Clinician APP Clinicians can access HIPAA secure messages and same day encounter information via the Anytime Clinician APP. This APP can be easily downloaded to your provider's device by scanning the appropri...
  7. How to enter your practice's On Call Schedule

    How to enter your practice's On Call Schedule Please follow the instructions below to successfully enter your practice's on-call schedule on the Anytime Telecare portal. To access this feature, you will need an Anytime Telecare account.  ...
  8. Clinician - How to check your audio and video connection

    How to Check Your Audio and Video Connection Web Platform Log into the Anytime Pediatrics platform on a Google Chrome web browser. Click on your name in the upper right corner. You will be able to test your camera...
  9. Connectivity Issues

    Connectivity Solutions for the Anytime Telecare Platform Wifi connection The video quality is directly related to the strength of the user's internet speed. If the patient or practice has a poor internet connection, then th...
  10. How to Check Your Audio and Video Connection

    How to Check Your Audio and Video Connection Web Platform Log into the Anytime Telecare  platform on a Google Chrome web browser. Click on your name in the upper right corner and select Test Audio and Video . ...
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