Popular Articles

  1. Forgot Username

    Forgot Username Haga clic aquí para ver este artículo en español If you have forgotten your Anytime Pediatrics username, please follow the tips and tricks below to gain access to your Anytime Pediatrics account. ...
  2. How to allow access to Camera and Microphone settings on Google Chrome

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  3. How to Upload an Image for your Telemedicine Visit

    How to upload images for a telemedicine visit on Anytime Pediatrics Anytime Pediatrics Web Platform During the visit details screen, you will be able to upload images before you join the waiting room. Capture a picture of the ...
  4. How to Update Google Chrome

    How to check your version of Google Chrome  1. Click the three dots in the top right corner of the browser. 2. Select help and then click about Google Chrome.  3. View the version of Chrome and update if needed.  ...
  5. How to update your mobile device

    How to update the software on your device Haga clic aquí para ver este artículo en español  If your device is not compatible with our App, it may be because the software on your device is out of date. The An...
  6. How to enable your camera and microphone for the Anytime Pediatrics App

    How to enable your Camera and Microphone on the Anytime Pediatrics Application Are you unable to see or hear your patients during a telemedicine visit? Are they using the Anytime Pediatrics Application? If so, follow these steps to ensure ...
  7. How to Enable your Camera and Microphone on the Application

    Access for Camera and Microphone on App When requesting your first visit using the Anytime Pediatrics App, please allow audio/video access by selecting ENABLE CAMERA and ENABLE MICROPHONE. The messages below will appear. Please cl...
  8. Basic troubleshooting guide

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  9. Connectivity Issues

    Connectivity Solutions for the Anytime Pediatrics Platform Wifi connection The video quality is directly related to the strength of their internet speed. If the patient or practice has a poor internet connection, then the vid...
  10. Clinician Waiting Room Messenger

    Clinician Waiting Room Messenger All Clinicians have a messaging feature that allows them to communicate with their patients in the waiting room who are currently waiting for the Clinician to begin their telemedicine visit. This feature i...
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