Popular Articles

  1.  Instant Invite Video Resource

    Your browser does not support HTML5 video. ...
  2. Cómo actualizar su dispositivo móvil (How to update your mobile device)

    Cómo actualizar tu iPhone, iPad, y Android Si tu dispositivo móvil no es compatible con nuestra app, posiblemente estás usando una versión de iOS o Android que no es apoyada. La app de Anytime Pediatrics es compatible con dispositivos de ...
  3. How to switch from WiFi to Cellular Internet

    How to switch from WiFi to Cellular Internet If you have a poor WiFi connection, it could cause a poor video connection during your telemedicine visit. This can also cause your video to constantly freeze, resulting in a failed telemedicin...
  4. How to Schedule an Appointment

    HOW TO SCHEDULE APPOINTMENTS    By scheduling an appointment for the patient directly on the platform, the patient will receive an email letting them know that a telemedicine appointment was scheduled for them with your practice. The...
  5. How to View Clinical Notes & Images from Previous Visits

    How to view clinical notes from previous visits 1.   From home screen click on “Patient” and scroll down to “Visits” as reflected in screenshot below. 2. On the Visit History page you will be able to search for a specific visit, or...
  6. Using the Live Interpreter Feature for an In-Office Visit

    Using a live interpreter for an in-office visit Go to portal.anytimetelecare.com and register as a new patient.  We recommend adding the patient with the name Test Account so there will not be any confusion with your practice. Once ...
  7. How to adjust your notification sound

    How To adjust the notification volume on your device Follow the steps below to learn how to adjust the volume of the notifications on your device. The Anytime Clinician App will send a notification with an alert based off your volume sett...
  8. Using a Credit Card with Anytime Pediatrics

    Using a Credit Card with Anytime Telecare  If your practice has enabled the use of Credit Cards for payment of telemedicine visits, here are a few things that you should know. Credit Card Pre-authorization Charge There is ...
  9. Post Visit Routing

    Post Visit Routing  Follow the instructions below to learn how to post route a telemedicine visit on the Anytime Pediatrics platform.  If  Front Desk Mode  is disabled, you   cannot route post-visit. Once the Clinician h...
  10. How to enable or disable user notifications

    How to enable or disable SMS or Email Notifications Once logged into the portal, click on the Clinician tab Select the name of the user who wants to change their notification settings. Look at the bottom of th...
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