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81. Cómo eliminar una cuenta duplicada (How to remove a duplicate account)

    Created On: 09/09/2020 in Anytime Telemedicine Patient Resources Resources for Spanish Speaking Patients
    Cómo quitar una cuenta duplicada en la configuración  Entra en tu cuenta de Anytime Telecare usando Google Chrome Haga clic en la pestaña de “Casa” (Home)   Haga clic en “Quitar” (Remove) para borrar la cuenta duplicada. ...

82. Cómo agregar un código de práctica (How to add a practice code)

    Created On: 09/09/2020 in Anytime Telemedicine Patient Resources Resources for Spanish Speaking Patients
    Cómo añadir una práctica a tu plataforma de Anytime Telecare Entra en tu cuenta de Anytime Telecare usando Google Chrome.    Selecciona la pestaña de “Practicas” (Practices) en la parte superior de la pantalla.  Haga clic...

83. How to upload an image of your Insurance Card

    Created On: 08/24/2020 in Anytime Telemedicine Patient Resources Patient Resources
    How to add an image of your Insurance Card 1.Log into your Anytime Telecare account 2.Click on your name in the top right hand corner of your screen, and click on My Profile. 3. Select Add Insurance Images to upload a pho...

84. Clinician Waiting Room Messenger

    Created On: 08/24/2020 in Anytime Telemedicine Resource Guides
    Clinician Waiting Room Messenger All Clinicians have a messaging feature that allows them to communicate with their patients in the waiting room who are currently waiting for the Clinician to begin their telemedicine visit. This feature...

85. How to Enable your Camera and Microphone on the Application

    Created On: 07/15/2020 in Anytime Telemedicine Patient Resources Patient Resources
    Access for Camera and Microphone on App When requesting your first visit using the Anytime Pediatrics App, please allow audio/video access by selecting ENABLE CAMERA and ENABLE MICROPHONE. The messages below will appear. Please ...

86. How to Update your Mobile Device

    Created On: 07/09/2020 in Anytime Telemedicine Patient Resources Patient Resources
    How To Update The Software On Your Mobile Device Haga clic aquí para ver este artículo en español If your device is not compatible with the Anytime Pediatrics App, then it may be running on an unsupported version of iOS or Andr...

87. How to access your visit history

    Created On: 07/09/2020 in Anytime Telemedicine Patient Resources Patient Resources
    How to Access Your Visit History  Log into your account on a Google Chrome web browser Click on the Visit History tab at the top of your screen If you would like detailed information for a specific visit, click on the View button t...

88. How to View Clinical Notes & Images from Previous Visits

    Created On: 07/09/2020 in Anytime Telemedicine Administrator job aids
    How to view clinical notes from previous visits 1.   Click the Patient tab at the top of the screen and select Visits. 2. You can search by the patient, visit ID, phone encounter ID, visit date, practice, and seen by. When you see ...

89. How to update your mobile device

    Created On: 07/09/2020 in Anytime Telemedicine Patient Resources Patient Resources
    How to update the software on your device Haga clic aquí para ver este artículo en español  If your device is not compatible with our App, it may be because the software on your device is out of date. The Anytime Telecare Applicati...

90. How to Change a Patient's Email Address

    Created On: 07/09/2020 in Anytime Telemedicine Administrator job aids
    How to Change a Patient Account Email   Click on the patient tab and select patient.   Type in the patient’s name and select the correct patient.     Click update email under the account holder information. ...

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