Module 6: Policies and Procedures
This training material is listed in the Nurse Triage Resources - Policies and Procedure on this Help Site.
Read all policies and procedures. Please complete quiz upon completion of the module.
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- How to Reset Your Password
- How to make an outbound phone call on the web platform
- How to Allow Access to Camera & Microphone on Google Chrome
- Practice Telemedicine Hours
- How to Enable Front Desk Mode
- Intracompany Routing
- How to enable your Camera and Microphone on the Application
- How to Update Google Chrome
- Basic troubleshooting guide
- How to enter your practice's On Call Schedule
- How to Add a New Patient to Your Practice
- Third Party Invite
- How to View Clinical Notes & Images from Previous Visits
- Clinician Waiting Room Messenger
- Scheduled vs On Demand Appointment
- How to Schedule an Appointment
- Notifications and Routing with Front Desk Mode
- Clinician - How to check your audio and video connection
- Waiting Room Colors
- Post Visit Routing
- Visit Breadcrumbs
- Virtual Front Desk
- How to add a patient to an existing account
- Live Interpreter Feature
- Using the Live Interpreter Feature for an In-Office Visit
- Active Invite Code Workflow
- How to enable or disable user notifications
- Live training with our Support Team
- Connectivity Issues
- How to view today's visits on the Anytime Clinician App
- Adding a new employee to your Anytime Pediatrics account
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- Scheduled Appointments vs OnDemand Appointments
- Instant Invite
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- Pediatric Virtual Well Visits Webinar
- Transform Your Practice with Pediatric Telemedicine Webinar
- Mastering Pediatric Telemedicine with Dr. Masterman Webinar
- Webinar with Dr. Zilkha at Allied Physicians Group
- Telemedicine & Pediatric Urgent Care
- Pediatric Telemedicine: Getting Started
- Pediatric Telemedicine 101 Webinar
- Pediatric Telemedicine 201 Webinar
- COVID-19 Webinar Series
- Virtual Walk-In visits and On Demand Visits
- Alleviating In Office Traffic with Telehealth
- Live Interpreter & Spanish App Webinar
- Practice Managers - Your Telemedicine Playbook
- Help Patients Manage Anxiety & Depression via Telehealth
- Patient Access for Well Care & Sick Visits
- Basic Troubleshooting
- Third Party Invite
- How to route a telemedicine visit
- How to Schedule an Appointment-Video
- On Demand vs Scheduled Appointments
- How to add a new patient to an existing account
- How to update Google Chrome
- How to add an image on the Anytime App (patient resource)
- Today's Visits Tutorial
- Virtual Check In
- Reporting Dashboard
- Live Interpreter and Spanish App Demonstration
- Interpreter Feature - Helpful Tips
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- New Patient Registration - Web Platform
- New Patient Registration - App
- How to Add your Practice Code (web)
- How to Remove Duplicate Accounts
- How to upload an image of your Insurance Card
- How to Upload an Image for your Telemedicine Visit
- How to Update your Mobile Device
- Resume Visit Button
- How to Add your Practice Code (App)
- QR Codes for Your Patients
- How to allow access to Camera and Microphone settings on Google Chrome
- Basic troubleshooting guide
- How to update your mobile device
- How to access your visit history
- How to Enable your Camera and Microphone on the Application
- On Demand Visit- Patient Tutorial
- How to Change Your Password
- How to Change your Language Preferences
- How to switch from WiFi to Cellular Internet
- How to Check Your Audio and Video Connection
- Forgot Username
- How to reset your password
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- Instrucciones de telemedicina para pacientes hispanohablantes ( Telemedicine Instructions for Spanish Speaking Patients )
- Cómo agregar un código de práctica (How to add a practice code)
- Cómo eliminar una cuenta duplicada (How to remove a duplicate account)
- Cómo actualizar su dispositivo móvil (How to update your mobile device)
- Cómo restablecer tu contraseña (How to reset your password)
- Olvidó su nombre de usuario (Forgot Username)
- Cómo cambiar su contraseña (How to Change Your Password)
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- Instant Invite for Administrators
- How to Schedule an Appointment-Video
- Basic Troubleshooting Guide
- Instant Invite-Video
- Anytime Go - Clinician Training
- Anytime Go - Admin Training
- Third Party Invite
- Today's Visits Tutorial
- How to add a new patient to an existing account
- How to add an image on the Anytime App (patient resource)
- How to update Google Chrome
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- How to Reset Your Password
- How to Schedule an Appointment
- How to Add a New Patient to Your Practice
- Connectivity Issues
- How to Change a Patient's Email Address
- QR Codes for your patients
- Prenatal Workflow
- Clinician Waiting Room Messenger
- Third Party Invite
- How to check your audio and video connection
- How to View Clinical Notes & Images from Previous Visits
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- Instrucciones de telemedicina para pacientes hispanohablantes ( Telemedicine Instructions for Spanish Speaking Patients )
- Cómo agregar un código de práctica (How to add a practice code)
- Cómo eliminar una cuenta duplicada (How to remove a duplicate account)
- Cómo actualizar su dispositivo móvil (How to update your mobile device)
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- New Patient Registration - Web Platform
- New Patient Registration - App
- How to Add your Practice Code (App)
- How to Add your Practice Code (web)
- How to remove duplicate accounts (patients)
- How to upload an image of your Insurance Card
- How to update your mobile device
- How to Allow Access to Camera & Microphone on Google Chrome
- How to check your audio and video connection
- Resume Visit Button
- Basic troubleshooting guide
- How to enable your Camera and Microphone on the Application
- How to Upload an Image for your Telemedicine Visit
- Instant Invite - Patient Perspective
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- Introduction
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- How to document a triage encounter for a new patient
- How to document a triage encounter for an existing patient
- How to schedule a telemedicine appointment from the patient profile page
- How to schedule a telemedicine appointment from the phone encounter screen
- How to view a patient's profile page
- How to view practice notes
- How to send an Instant Invite from the patient profile page
- How to send an Instant Invite from the phone encounter screen
- How to access a practice's on call schedule
- How to add tags to a phone encounter
- How to route a telemedicine visit to a provider
- How to link triage encounters
- How to view previous encounters for a patient
- How to review your encounters
- How to search for previous encounters
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- Accessing EMS
- Attendance
- Decision Support Tools
- Disposition Categories
- Documentation Policy
- Health Education
- Health Literacy
- Language Services
- Medication Refills
- Non Established Patients
- Obligation to Report
- Opting Not to Comply
- Recommendations of Medication
- Special Circumstances
- Triage Call Interface
- Triage Consultation with a Provider
- Triage Program Overview
- Triage Scope of Practice
- Non-Triage Encounters
- Pediatric Essential vs Non-Essential medication guide
- Appropriate Telehealth Appointments
- Adult Essential VS Non-Essential med guide
- Wellstar Preferred ERs and Urgent Cares
- Current Nurse Compact States
- Pediatric Vaccine Schedule
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